TERMS AND CONDITIONS (www.uxbridgeminibus.co.uk)
These conditions apply whether a contract has been made verbally or in writing .
The hirer acts on behalf of all the passengers travelling on the vehicles . If
the hirer is a company , group , or partnership , an individual must be named as
a responsible person .
The hirer is
responsible for the actions and decisions of all the Passengers on board
including any additional costs incurred in performing the contract , whether or
not they actually travel with the party .
Where a copy of these conditions has been given to the hirer at any time , or
the hirer has been advised verbally of all significant terms , making a booking
will be deemed to signify acceptance of them . Where a hirer makes a booking
before receiving these conditions and without
being advised verbally of all significant terms , the hirer may cancel the
contract without liability to the operator within 48 hours of receiving these
conditions . Otherwise the hirer will be deemed to accept these conditions .
www.uxbridgeminibus.co.uk reserve the right
to change or amend these terms and conditions without prior notification and you
should check whether they are up to date . The company reserves the right to
cancel any booking on refund of any payment made .
2. Quotations
www.uxbridgeminibus.co.uk Quotations are
given on the basis of the direct route and on
information provided by the hirer. The route used will be at the discretion of
the company unless it has been particularly specified by the hirer in which case
it will be clearly shown on the confirmation .
All quotations are given subject to the company
(
www.uxbridgeminibus.co.uk)
having available a suitable vehicle at the time the hirer accepts the
quotation .
Quotations are valid for 28 days unless otherwise notified .
3. Use of the Vehicle
Personal Property
It is the customers responsibility to ensure that when they leave the vehicle
they take with them any persona; property , the company or employees will not
accept liability for any item lost howsoever caused .
Health and Safety
The health , safety and comfort of our passengers are of paramount
importance and therefore you must abide by the law and use the seatbelts
provided . You should follow directions and requests from the driver or other
employee of the company in relation to passenger safety .
You should use the emergency exits or equipment provided in the event of
an emergency . You must not leave your seat nor distract the driver whilst the
vehicle is in motion .
Alcohol and Food
Various laws are in force which prohibits the carriage and use of alcohol on
public service vehicles . It is company policy that no alcohol , for consumption
on the vehicle , is permitted onto the vehicle .
It is also company policy that no food , for consumption on the vehicle , is
permitted onto the vehicle .
Smoking
www.uxbridgeminibus.co.uk has a strict NO
SMOKING policy on all of our vehicles .
4. Route and Time Variation
General Charges
www.uxbridgeminibus.co.uk company reserves
the right to levy additional charges for additional mileage or time to that
agreed . Waiting time is billed at:
first 15 minutes free thereafter £35 per hour or part thereof .
The vehicle will depart at times agreed by the hirer , and it is the
responsibility of the hirer to account for all passengers at those times .
The company will not accept liability for any losses incurred by
passengers who fail to follow instructions given by the hirer .
Unless the vehicle is staying with the passengers , the driver will return at
the pre-scheduled time and place and wait for up to 45 minutes . After that time
, if no communication has been received from the hirer, the driver will assume
the return trip has been cancelled and return to base . No refunds will be given
in the event that you fail
to board the vehicle at the pre-scheduled time on either outbound or inbound
journeys .
5. Seating Capacity
The company will , at the time of booking , agree and specify the legal seating
capacity of the vehicle to be supplied . The hirer must not load the vehicle
beyond this capacity
Disclaimer
.www.uxbridgeminibus.co.uk
does not promise that the Site will be error-free , uninterrupted , nor that it
will provide specific results from use of the site or any content , search or
link on it . The site and its content are delivered on an "as-is" and
"as-available" basis .
www.uxbridgeminibus.co.uk
cannot ensure that pages or files you download from the site will be free of
viruses or contamination or destructive features .
www.uxbridgeminibus.co.uk disclaims all
warranties , express or implied , including also any implied warranties of
merchantability and fitness for a particular purpose .
www.uxbridgeminibus.co.uk
will not be liable for any damages of any kind arising from the use of this site
, including without limitation , direct , indirect , incidental , and punitive
and consequential damages .
www.uxbridgeminibus.co.uk makes no guarantee
of any specific result from use of this site .
Page 2
TERMS AND CONDITIONS
Any quoted pick up or journey time are best estimates only Whilst it
uses all reasonable efforts to convey passenger's to their
destinations in the Shortest Possible time
www.uxbridgeminibus.co.uk shall have no
liability if the pick up and journey time exceeds any estimate given
or otherwise exceeds the Clients or the passenger's expectations for whatever
reason nor shall
www.uxbridgeminibus.co.uk have any other
liability to
the Client of the passenger's in connection with the time at which the
passengers) reach or fail to reach the destination
www.uxbridgeminibus.co.uk shall have no
liability for any damage . loss costs , claims or expenses (whether foreseeable
or not) incurred or suffered by
the Client or the passenger's (other than in respect of death or
personal injury) by virtue of eventualities or occurrences , acts or omissions
Including on the part of the driver outside Of the reasonable Control of
www.uxbridgeminibus.co.uk .
It shall be for the Client and or the Passenger's to ensure that
valuable , unusual or any other items are covered by appropriate Insurance
www.uxbridgeminibus.co.uk cannot entertain
any claim for loss of or damage to items but upon proof of value may make ex
gratia payment not
exceeding in total £10.00 in respect of any one hiring .
If
www.uxbridgeminibus.co.uk cancels a booking
, it shall have no liability to
the Client or to the intended passenger's if it has used its
reasonable endeavours to fulfil the booking and to notify the Client of the
cancellation
Any claim or complaint shall be notified by the Client-to
www.uxbridgeminibus.co.uk within one month
of the date of
the assignment or if later ,
the first date on which the Client became aware of (Or if sooner should have
been aware of) the matter .
In the event of a cancellation by the client less than 5 hours before the time
booked
www.uxbridgeminibus.co.uk
may at its discretion Charge a cancellation fee of not less than £25 .
Where a booking has been agreed and a vehicle has been despatched and
then either cancelled or the customers have failed to utilise the service then
the whole of the cost of the journey plus any waiting time that may have
occurred will be due .
All quotes are valid for one month .
Where the actual journey differs from this confirmation then the cost will be
based on the mileage travelled or hourly rate whichever is the higher .
Should a passenger feel sick and fail to ask the driver to slop in time . There
is a set charge of £50 to clean and valet the bus .
In the event that a Passenger causes deliberate or malicious damage to the
vehicle the hirer is responsible for the cost of repairs .
Page 3
Terms & Conditions
Agreed Price , Deposits , Cancellations , Balances and General .
Agreed Price
The Agreed Price is the amount agreed between
www.uxbridgeminibus.co.uk and you
The Customer , based on and is limited to the instructions given as set out in
the Requirements area overleaf . Changes following on from this booking that you
may like to make will be subject to our ability to
accommodate those changes and may be subject to further cost's .
Deposits
All bookings made are confirmed by an advance deposit . The minimum advance
deposit is dependent upon the vehicle required and ranges from £30 - £100 .
Cancellations
In the event of a cancellation of a confirmed booking by The
Customer ,
the deposit paid is non-refundable or 50% of the agreed price is payable to
www.uxbridgeminibus.co.uk , whichever is
greater . Should The Customer cancel within 7 days of the date of travel , The
Customer will be charged 100% of the balance owed which is due within 5 working
days .
Balance
All Balances due must be paid in full before requirements commence ,
unless stated otherwise overleaf . You may pay in advance by mailing a
cheque for the balance due allowing enough time (minimum 7 days) for
the cheque to be cleared to ensure cleared funds are deposited to our account
prior to the requirements being fulfilled .
Grace Period
www.uxbridgeminibus.co.uk will endeavour to
be at all pick-up point's in advance of the time's agreed . However , there may
be causes out of our control that may from time to time prevent us from meeting
these
commitments , such as ; inclement weather , road traffic accidents , road
resurfacing etc . Therefore you agree to allow a period of up to 30 minutes
grace .
If a grace period is invoked in whole or part , the time
of adjusted time's will be made up during or after the period of hire ,
schedules permitting .
The Driver will drive at reasonable speeds
keeping within the law , and will use their judgment in relation to the
prevailing road type and conditions .
www.uxbridgeminibus.co.uk accepts no
responsibility nor can it be held liable in any way whatsoever for any delays
howsoever caused .
Damages
Damages and subsequent cost's of repair's of such damage's to the vehicle
hired as used by you The Customer and/or your guests howsoever caused is your
responsibility . Additionally , in the event that one of the parties is sick in
the vehicle we will charge £50 to £100 depending
on vehicle hired ; to make good the vehicle . We will invoice you The Customer
directly and should the additional payment's not be made on
the day or night , it is payable in full within 5 working days .
Alcohol
is not permitted at any time in any of our vehicles , failure to
comply with this rule will be the journey will be terminated in full and no
refund will be offered .
Overtime
Overtime charges begin immediately following the end of pre-agreed
www.uxbridgeminibus.co.uk contract end time
as set out overleaf titled
Requirements
End. Under this agreement the overtime rate per hour or part thereof shall be as
that as is noted overleaf titled Vehicle Overtime Rate .
Lost Property
www.uxbridgeminibus.co.uk
takes every care to keep you The Customer and your property safe . We cannot ,
however , under any circumstances take
responsibility for property lost or left or assumed left at any time in the
vehicle's . Make sure that you check and remove all personal
property - yours and your guest's - from the vehicle's whenever you are dropped
off , including interim drop's . In the event any property is found by us and
returned to the depot it is you , The Customer's
responsibility to recover the said property from us and any costs of doing so
are yours and yours alone .
Breakdown
www.uxbridgeminibus.co.uk makes every effort
to maintain its vehicle's as often and as thoroughly as it possibly can and has
therefore made all reasonable efforts to ensure that the vehicle's are in the
best and
most reliable condition and are thereby fit for the purpose of use .
In such event should a mechanical breakdown occur outside its control ,
www.uxbridgeminibus.co.uk cannot therefore
be held responsible for mechanical breakdown nor for the impact that those
unforeseen event's might then or thereafter have . In the event of mechanical
failure , due to
circumstances beyond our control if the vehicle requested cannot be
provided either for the first , the final or other interim journeys booked , we
reserve the right to provide substitute vehicle's of equal or similar standing
and capacity .
General
www.uxbridgeminibus.co.uk operates a strict
'NO SMOKING' policy within
their
vehicle's . Should this condition be ignored the driver is authorized to
terminate the hire agreement immediately and a refund will not be offered under
any circumstances .
The driver reserves the right to
refuse the carriage of luggage if in his judgment the volume of weight is
excessive .
www.uxbridgeminibus.co.uk will not be held
responsible for the use or transportation of any illegal substance or articles
within their vehicle's .
The hire agreement will be terminated immediately without
refund if The Customer contravenes this condition .
The Customer named overleaf will be held responsible for the conduct of
all passengers in the vehicle's at all times .
www.uxbridgeminibus.co.uk reserves the right
to
terminate any and all services to unruly or abusive passengers .
Please note these terms and conditions are correct at the time of going topress
however they are subject to change for a full list of the up-to-date terms
please contact us
www.uxbridgeminibus.co.uk and we will be
happy to supply a full current print out...Terms
and Conditions
1.1 The Provider shall sell and the Client shall purchase the Service in
accordance with any quotation or offer of the Provider which is accepted by the
Client , or any reservation of the Client which is accepted by the Provider ,
subject in either case to these Conditions , which shall govern the Contract to
the exclusion of any other terms and conditions subject to which any such
quotation is accepted or purported to be accepted , or any such reservation is
made or purported to be made , by the Client .
1.2 A contract will only come in to being upon the acceptance of the Provider of
the reservation and the following conditions shall be deemed to be incorporated
in the contract . The Client accepts these terms & conditions by placing a
reservation , booking with the provider via but not limited to the providers ;
web site :
www.uxbridgeminibus.co.uk , via telephone ,
or via any representative agent .
1.3 The Contract will be subject to these conditions . The provider reserves the
right to revise these terms & conditions at any time without prior notice at its
sole discretion . Any revised terms and conditions will be posted on the
providers website and will come into effect 1 hour after posting .
1.4 No reservation order submitted by the client shall be deemed to be accepted
by the provider unless and until confirmed in writing by email telephone or
otherwise by an authorised representative of the provider (www.uxbridgeminibus.co.uk).
1.5 The specification for the services shall be those set out in the providers
sales documentation unless varied expressly in the clients reservation (if
accepted by the provider) . The service will only be supplied as stated in the
providers price list . Reservations orders received other than these will be
adjusted accordingly . Illustrations , photographs or descriptions whether in
the website , brochures , price lists or other documents issued by the provider
are intended as a guide only and the contents shall not be binding on the
Provider .
1.6 The Provider (www.uxbridgeminibus.co.uk
)reserves the right to make any changes in the specification of the services
which are required to conform with any applicable safety or other statutory or
regulatory requirements or , where the services are to be supplied to the
Providers specification , which do not materially affect their performance .
1.7 Sub-contracting companies are not authorised to make any representations or
claims concerning the service unless confirmed by the Provider in writing by
email , telephone or otherwise . In entering into the Contract the client
acknowledges that it does not rely on , and waives any claim for beach of , any
such representations , which are not so confirmed .
1.8 No variation to these Conditions shall be binding unless agreed in writing
between the client and the provider .
1.9 Sales literature , price lists and other documents issued by the provider in
relation to the service may be subject to alteration . No contract for the offer
of service shall be binding on the provider unless the provider has issued a
quotation which is expressed to be an offer of service ; or has accepted a
reservation placed by the client , by whichever is the earlier of :-
1.9.1 the Providers written acceptance ;
1.9.2 delivery of the service ;
1.10 Any typographical , clerical or other accidental errors or omissions in any
sales literature , quotation , price list , acceptance of offer , invoice or
other document or information issued by the Provider shall be subject to
correction without any liability on the part of the Provider (www.uxbridgeminibus.co.uk
).
1.11 The price of the Service shall be the price listed in the Providers
published price list current at the date of acceptance of the clients
reservation or such other price as may be agreed in writing by the provider and
the client .
1.12 Where the provider has quoted a price for the service other than in
accordance with the Providers published price list the price quoted shall be
valid for 24 hours only or such other time as the Provider may specify .
1.13 The Provider reserves the right , by giving notice to the Client at any
time before delivery , to increase the price of the service to reflect any
increase in the cost to the provider which is due to any factor beyond the
control of the provider (such as , without limitation , any foreign exchange
fluctuation , currency regulation or alteration of duties , any change in
delivery dates , quantities or specifications for the service which is requested
by the Client , or any delay caused by any instructions of the Client or failure
of the Client to give the Provider adequate information or instructions .
1.14 The Provider (
www.uxbridgeminibus.co.uk) reserves the
right to use the services of contractors or sub-contractors (herein known as
third parties) to provide services to Clients . Where appropriate details i.e.
names , addresses of any such third parties will be provided by the Provider
upon any reasonnable request and at the discretion of the Provider .
1.15 Reservations orders made for service on the following dates will be subject
to an additional surcharge of 50% on published prices : 24 , 25 , 26 , December
& 1 January .
1.16 A maximum time of 30 minutes for address collections & 90 minutes for
airport , seaport collections will be allocated , whereupon non-contact with the
client will classify the reservation to be a NO SHOW & will be subject to
clauses 2.2 & 3.1.1.
1.17 All payments that are made in any other form than cash (pounds sterling) to
the Provider for the provision of service & on any confirmed reservations made
with the provider directly or indirectly will result in a non refundable charge
(processing fee) and vat if applicable .
Terms Of Carriage
2.1 The Providers (herein known as
www.uxbridgeminibus.co.uk ) prices are based
on Clients (herein known as passengers) being ready to travel at the booked time
. Clients must book their ground transfer in accordance with check in times and
guidelines provided by their relevant air or cruise line .
2.2 All meets apart from airports waiting time are free for the first 5 minutes
; thereafter you will be charged 35p per minute on the entire waiting time .
Airport and Seaport collections : 30 minutes free waiting time from the time of
landing arrival (additional free waiting time can be requested at time of
booking) , thereafter you will be charged 35p per +minute (payments made in any
other form than cash GBP will be subject to processing) . There is no additional
charge for flight delays .
2.3 Fares quoted are flat rates . Any diversions , additional set downs or
pickups by passengers will incur a minimum charge of £7.00 per diversion ..www.uxbridgeminibus.co.uk
reserves the right of altering any prices without prior notification however
quotations on confirmed bookings will be binding .
2.4 Neither
www.uxbridgeminibus.co.uk nor any of its
contracted or sub-contracted drivers will accept responsibility for loss or
damage to luggage . Clients are responsible for ensuring that their luggage is
loaded/unloaded at all times , if accompanying the luggage on the journey .
www.uxbridgeminibus.co.uk
& or its contracted or sub-contracted drivers have the right to refuse
any passenger or to make the journey due to the passenger having excess luggage
which would result in the vehicle being unsafe whilst in motion .
2.5 Vehicles are booked by clients as requested. Saloon and Estate cars carry a
maximum of 4 passengers & luggage . Vehicles to carry a larger no of passengers
& luggage are available & are to be booked as required , (for luggage
limitations , vehicle types and relevance ) .
2.6 Damage to vehicles caused by passengers due to soiling is chargeable at the
rate of £60.00 (GBP) in cash at the time of instance by the driver .
2.7
www.uxbridgeminibus.co.uk will not carry in
its vehicles any of the following:Explosives , firearms , flammables , tear gas
, mace , pepper spray Perishables , Fragile , breakable , or temperature
sensitive items , Pets , insects , animals (other than registered Guide Dogs for
the visually impaired) , Cash , Hazardous waste , Pressurized containers ,
Securities and negotiable papers , Human remains , Alcoholic beverages , or
anything containing alcohol , Illegal narcotics/drugs .
www.uxbridgeminibus.co.uk
reserves the right to disallow additional goods at any time .
2.8 In the instance where un accompanied luggage is transported . You agree to
defend , indemnify and hold
www.uxbridgeminibus.co.uk and its owners ,
workers , clients , agents , and driver harmless from all claims , demands ,
causes of actions , damages , liabilities , costs and expenses , including
attorneys' fees , arising from or related to your acts or omissions in
connection with your use of the Service and omissions in relation to clause 2.7.
2.9 In the instance where un accompanied luggage is transported .
www.uxbridgeminibus.co.uk will try its level
best to deliver the luggage to the exact destination as booked by the passenger
. If the driver is unable to obtain a signature for the receipt of luggage on
such delivery . The driver is within his remit to return the luggage to our head
office where storage and additional delivery costs may be incurred .
Cancellations / Cancellation charges
3.1 Reservations that have been accepted and confirmed by the Provider may be
cancelled by the Client by telephone on: +44 (01494 461444 . Vehicles that are
cancelled by client after reservation acceptance by the provider shall incur a
cancellation charge .
3.1.1 Cancellations that are not informed of are deemed to be of the status ”NO
SHOW” and will subject to a charge of 100% .
3.1.2 Cancellation informed 24 hours or more prior to booked journey time are
subject to a charge of £10.00.
3.1.3 Cancellations informed 3 to 24 hours prior to the booked journey time are
subject to a charge of 50% of the quoted fare .
3.1.4 Cancellation's not informed up to 3 hour's prior to the time of booking
cancellation charge incurred : 100% of quoted fare .
3.1.5 Vehicles that are booked by the client that are not suitable for the
purpose for which they have been booked for as in clause 2.5 will be subject to
clause 2.2 and 3.1.4.
General Applications
4.1 The Provider (www.uxbridgeminibus.co.uk)
shall not be liable to the Client or be deemed to be in breach of the Contract
by reason of any delay in delivery or in performing , or any failure to perform
, any of the Providers obligations in relation to the Service , if the delay or
failure was due to any cause beyond the Providers reasonable control . Without
prejudice to the generality of the foregoing , the following shall be regarded
as causes beyond the Providers reasonable control directly or indirectly:-
4.1.1 act of God , explosion , flood , tempest , fire or accident;
4.1.2 war or threat of war , sabotage , insurrection , act of terrorism , civil
disturbance or requisition ;
4.1.3 acts , restrictions , regulations , byelaws , prohibitions or measures of
any kind on the part of any governmental , parliamentary or local authority ;
4.1.4 traffic accidents , traffic hold ups , traffic congestion ;
4.1.5 strikes , lockouts or other industrial actions or trade disputes (whether
involving employees of the Provider or of a third party) ;
4.1.6 flight delays , flight cancellations , early arrivals ;
4.1.7 power failure or breakdown in machinery including vehicles and computer
systems .
4.2 Subject as expressly provided in these Conditions , all warranties,
conditions or other terms implied by statute or common law are excluded to the
fullest extent permitted by law .
4.3 Except as expressly provided in these Conditions , the Provider (www.uxbridgeminibus.co.uk)
shall not be liable to the client by reason of any representation , or any
implied warranty , condition or other term , or any duty at common law or under
statute , or under the express terms of the Contract , for any direct or
consequential loss or damage sustained by the client (including , without
limitation , loss of profit or indirect or special loss) , costs , expenses or
other claims for consequential compensation whatsoever (and whether caused by
the negligence of the Provider , its servants or agents or otherwise) which
arise out of or in connection with the supply of the services .
4.4 If clause 3.1.5 applies then without prejudice to any other right or remedy
available to the Provider , the Provider (www.uxbridgeminibus.co.uk)
shall be entitled to cancel the Contract or suspend any further deliveries under
the Contract without any liability to the client , and if the Services have been
delivered but not paid for the price shall become immediately due and payable
notwithstanding any previous agreement or arrangement to the contrary .
4.5 The Client undertakes to the Provider that :-
4.5.1 the client will regard as confidential the Contract and all information
obtained by the client relating to the services of the Provider and will not use
or disclose to any third party such information without the Providers (www.uxbridgeminibus.co.uk)
prior written consent provided that this undertaking shall not apply to
information which is in the public domain other than by reason of the clients
default ;
4.5.2 the client will use all reasonable endeavours to ensure compliance with
this condition by its employees , servants and agents . This Condition shall
survive the termination of the contract .
Governance
5.1 No waiver by the provider of any breach of the Contract by the client shall
be considered as a waiver of any subsequent breach of the same or any other
provision .
5.2 If any provision of these Conditions is held by any competent authority to
be invalid or unenforceable in whole or in part the validity of the other
provisions of these Conditions and the remainder of the provision in question
shall not be affected thereby .
5.3 The Contract shall be governed by the laws of England & Wales .
Backed by a dedicated team of professionals ,
www.uxbridgeminibus.co.uk is your number one
choice for all your transportation needs .
Set out below are the terms and conditions by which
www.uxbridgeminibus.co.uk conduct its
business with the Client (The account holder) , the Passenger (the person
travelling) and the Booker (the person booking journeys) .
www.uxbridgeminibus.co.uk reserves the right
to vary these terms and conditions of trading without notice .
set out to provide a safe reliable
service to all of its customers .We
will always try to be fair and reasonable to our customers and promote goodwill
where possible .Whilst
we will exercise all due care and consideration to carry out Client and/or
Passenger instruction we will not be liable for any incidence or loss due to
circumstances beyond our reasonable control .
Transport of Goods
All parcels , packages and goods are taken at customer’s own risk . It is the
customer’s responsibility to ensure adequate insurance cover is in place for
goods in transit .
Right to Refusal
www.uxbridgeminibus.co.uk reserve the right
to refuse to carry any persons or objects that the driver deems to be likely to
cause him or his vehicle harm or damage in whatsoever form . The judgment of the
driver will be final .www.uxbridgeminibus.co.uk
may charge for any costs involved .
Quotes
All quotes , where given , are approximate according to an estimate of miles and
time incurred by driver and time of day of travel and type of vehicle required
to do a specific journey .
Charges
We will calculate fares based upon mileage incurred , time and out of pocket
expenditure .The charge rate will vary according to the type of vehicle/service
required for the journey Most journeys are quoted travelling via the shortest
route . If the route varies from this , e.g. by request from the customer to use
a motorway route or the driver has to avoid a traffic related problem ,
www.uxbridgeminibus.co.uk reserve the right
to charge the Client for any extra mileage and time
Surcharges
We reserve the right to apply a surcharge to:- out of area to out of area
journeys
airport and station pick-ups .-
Christmas , New Year and other Bank Holiday journeys-
additional stops on route-
periods of extreme weather or road conditions .-
journeys out of standard business hours .-
peak hoursCancellationswww.uxbridgeminibus.co.uk
assume a journey request is still valid until:1.
A Passenger or some one deemed to be representing the Passenger cancels the
journey with a member of staff in the offices of
www.uxbridgeminibus.co.uk and receives
confirmation by the member of staff that it is cancelled .
2. Our driver and or supporting staff have satisfied themselves that they are
unable to pick the Passenger up for whatever reason . Until then we will take
all reasonable care to complete the booking . In the event of a cancellation of
a journey
www.uxbridgeminibus.co.uk may charge for any
costs incurred until the time when it is apparent that
www.uxbridgeminibus.co.uk have been
satisfactorily informed of a cancellation of booking or
www.uxbridgeminibus.co.uk have been unable
to contact the Passenger.
Usually there would be no charge for a journey cancelled prior to dispatch .Where
a journey is cancelled after the driver has been dispatched the Client may be
liable for a charge .
Where the driver is unable to find a Passenger after making all reasonable
efforts the Client may be chargedWhere
a Client or Passenger gives incorrect information regarding a pick up place or
time or other relevant detail that results in a cost to our driver , the Client
may be liable for a cancellation charge .
Cancellation Charge
A Cancellation Charge is calculated to pay for the time and miles and incidental
costs of our driver when he is unable to pick up a passenger .
Waiting time
Where a driver has to wait beyond the appointed time to collect a Passenger ,
whether it be the fault of the Passenger or Client or arises from circumstances
beyond their control , the Client will be liable to pay
www.uxbridgeminibus.co.uk for the waiting
time .
Variation
We will try to carry out a journey in a way the Passenger requests , e.g. route
variation unless we have written instructions not to do so by the account holder
.
Security of the account
www.uxbridgeminibus.co.uk are able to set up
various security measures with a prior request in writing from the Client.The
Client will be liable to pay all bookings made on the account.
PaymentThe
Client undertakes to pay invoices within the payment terms on the account
application .QueriesAll
queries are to be raised in writing within 14 days of invoice .www.uxbridgeminibus.co.uk
does not except any responsibility in any way for missed flights for what ever
reason i.e. traffic delays , accidents , breakdowns , severe weather conditions
or any unforeseen circumstances . No responsibilities for costs are to be
refunded to any passengers who do not wait for their driver and take alternative
transport . Please ensure you give us your arrival times and day in to the UK
and not your departing information . If you have a serious flight delay on your
return journey please inform us as soon as possible although we will do our
utmost to find out if you have incurred any delays . use their own transport
wherever possible but do use third party companies where appropriate .
Pricing Policy
Prices are calculated manually with the distance , time of travel and amount of
passengers traveling taken into consideration .
Tolls & Congestion Zones
All Tolls & Congestion Zones are not included in the instant online quotes .
Cancellation Policy
www.uxbridgeminibus.co.uk cancellation
policy is :-
The cancellation must be made via an email to which you will receive
confirmation by us .
If you do not receive an email from
www.uxbridgeminibus.co.uk confirming the
cancellation we have not received it . In this case please call our out of hours
number which is 0787 068 9315 .